FAQs
More FAQs- What is the typical response time to a biohazard situation at a commercial facility?
- The wood floors are wet and buckling. Will they have to be replaced?
- Why did the technician leave wet carpet on my stairs?
Our team at ServiceMaster Restore understands that time is of the essence when it comes to a biohazard situation in a commercial facility. That's why we are available to respond 24 hours a day 7 days a week. Our highly trained technicians will arrive promptly to assess the situation and begin the cleanup process immediately, reducing the risk of spreading contamination and minimizing downtime for your business. With our specialized equipment and expertise, we work quickly and efficiently to remove all biological waste and thoroughly disinfect the affected area, ensuring a safe environment for both your employees and customers. Trust ServiceMaster Restore to handle any biohazard emergency with speed, professionalism, and care.
Wood flooring in your commercial property that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your property will need to be refinished or replaced.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.