FAQs
More FAQs- How quickly can ServiceMaster Restore respond to the emergency situation at my business?
- Do I need to move out while you restore my home after a fire or smoke damage?
- Can I walk on the area during the drying process?
To minimize business interruption and help avoid further losses, ServiceMaster Restore responds quickly to provide flood clean up and certified water damage and restoration, fire and smoke restoration, and mould removal services to businesses across all industries. We’re on call 24 hours a day, 7 days a week, 365 days a year. ServiceMaster Restore’s Priority Response Program will ensure that your company is first in line. This allows you to pre-qualify ServiceMaster Restore as your vendor of choice, allowing immediate action to be taken to mitigate loss in the event of a disaster.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
It is strongly suggested that foot traffic is kept to a minimum during the drying process. When necessary, wearing shoes during the drying process is also recommended for safety concerns.