FAQs
More FAQs- What are some safety concerns after smoke and fire damage in my home?
- What types of surfaces and areas do you disinfect?
- What does pre-loss condition mean?
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt electrical appliances are separated out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off until evaluation by a licensed electrician is completed.
Our disinfection services are designed to cover a wide range of surfaces and areas, including but not limited to, floors, walls, office furniture, and equipment. We also have specialized services that target hard-to-reach areas such as ventilation systems and ductwork. Our technicians are highly trained and equipped with industry-grade products and equipment to effectively eliminate contaminants and pathogens from all types of surfaces at all types of commercial facilities. We ensure that all areas are properly isolated before carrying out our disinfection process to prevent any further contamination spread. With our expertise and state-of-the-art methods, we can provide thorough disinfection services for any commercial space.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”