FAQs
More FAQs- What would be considered non-insured work?
- Are your disinfection products safe for use around humans and pets?
- Why are air movers and dehumidifiers used?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Absolutely. At ServiceMaster Restore, the safety of our customers and their loved ones, including pets, is our top priority. That's why we only use Health Canada approved products for our disinfection services. These products are proven to effectively kill contaminants, pathogens, and hazardous materials without posing harm to humans or animals. Our highly trained technicians also take all necessary precautions and follow strict protocols to ensure that the affected area is properly isolated during the disinfection process. With ServiceMaster Restore, you can have peace of mind knowing that your home will be thoroughly disinfected while keeping your family and pets safe from harmful chemicals.
When water damage occurs in your home, the water can be absorbed into the drywall (sheetrock), baseboards, sub-flooring, carpeting, etc. Drying these materials effectively requires high velocity air movers to accelerate the drying process, before mould and other more serious problems occur. The use of professional-standard dehumidifiers are also necessary for removing the excess moisture to create conditions for efficient drying and prevent further damage to your property.