FAQs
More FAQs- When would my business use SRM?
- Why did the technician leave wet carpet on my stairs?
- What about sewage contamination?
If your organization has experienced damage or downtime due to a storm, fire, flood, or other unforeseen event, ServiceMaster Recovery Management offers a comprehensive solution for disasters of all sizes. Our goal is to get your business back up and running as soon as possible using advanced processes and industry-leading technology. Additionally, we can help you prepare for future events through our planning services.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Hard surfaces can be cleaned and sanitized after water damage occurs. Affected items that cannot be sanitized will require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc., that have been directly affected by the damage, should be removed during the emergency service visit.